--- title: Frequently Asked Questions | Polyrix 3D Scanning Solutions description: Get quick answers about Polyrix's 3D scanning technology, systems like the PolyScan XL, supported materials, precision levels, software compatibility, and more. Learn how our contactless metrology solutions fit your industrial needs. --- [+1 418-210-0198](tel:+1-418-210-0198) [![logo-polyrix-white](https://polyrix.com/hs-fs/hubfs/Polyrix%20Logos/logo-polyrix-white.png?width=45&height=36&name=logo-polyrix-white.png "logo-polyrix-white")](https://polyrix.com/?hsLang=en) [Book a Demo](https://polyrix.com/contact?hsLang=en#section-2) - [Products](https://polyrix.com/overview?hsLang=en) - [Overview](https://polyrix.com/overview?hsLang=en) - [PolyScan XS](https://polyrix.com/polyscan-xs?hsLang=en) - [PolyScan XM](https://polyrix.com/polyscan-xm?hsLang=en) - [PolyScan XL](https://polyrix.com/polyscan-xl?hsLang=en) - [PolyScan XH](https://polyrix.com/polyscan-xh?hsLang=en) - [PolyScan V](https://polyrix.com/polyscan-v?hsLang=en) - [Technology](https://polyrix.com/technology/polyrix-portal?hsLang=en) - [Polyrix Portal](https://polyrix.com/technology/polyrix-portal?hsLang=en) - [Surround.Scan](https://polyrix.com/technology/surround-scan?hsLang=en) - [Live.Inspection](https://polyrix.com/technology/live-inspection?hsLang=en) - [Simulation.Lab](https://polyrix.com/technology/simulation-lab?hsLang=en) - [Fast.Scan](https://polyrix.com/technology/fast-scan?hsLang=en) - [Smart.Fit](https://polyrix.com/technology/smart-fit?hsLang=en) - [Calibration.Plus](https://polyrix.com/technology/calibration-plus?hsLang=en) - [Applications](https://polyrix.com/applications/inline-metrology?hsLang=en) - [Inline](https://polyrix.com/applications/inline-metrology?hsLang=en) - [Process Integration](https://polyrix.com/applications/process-integration?hsLang=en) - [Automotive](https://polyrix.com/applications/automotive?hsLang=en) - [Aerospace](https://polyrix.com/applications/aerospace?hsLang=en) - [Sheet Metal](https://polyrix.com/applications/sheet-metal?hsLang=en) - [Casting](https://polyrix.com/applications/casting?hsLang=en) - [Partners](https://polyrix.com/partners?hsLang=en) - [About](https://polyrix.com/about?hsLang=en) - [FAQs](https://polyrix.com/about/faq) - [Blog](https://polyrix.com/blog?hsLang=en) - [Case Studies](https://polyrix.com/blog/tag/case-study?hsLang=en) - [Contact](https://polyrix.com/contact?hsLang=en) [+1 418-210-0198](tel:+1-418-210-0198) [Book a Demo](https://polyrix.com/contact?hsLang=en#section-2) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. # Frequently Asked Questions Everything you want to know about the PolyScan systems ## General Search Search the Polyrix website for any topic, read on below for specific FAQs. This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ## PolyScan General FAQ ### What is included with the PolyScan? ▼ Each [PolyScan](https://polyrix.com/overview?hsLang=en) system includes the scanning hardware, data acquisition and processing software, a calibration artifact, and a user manual. Installation and training are optionally provided. ### What are some applications or uses for the PolyScan system? ▼ Some examples include: - Closure inspection - Sheet metal inspection  - Medium to large sand casting inspection - Battery tray inspection - Casting inspection - Assembly inspection  - Part identification These examples can be both inline or offline depending on the requirements of our customers.   ### Can we use one PolyScan for multiple parts or pieces? ▼ Yes, PolyScan systems can be configured for multi-part scanning through pre-set scanning profiles or dynamic fixture setups. Software templates can be used to manage part-specific settings. ### How flexible is the pillar system? What happens if we have a new part or we need to move the system in the future? ▼ The [PolyScan](https://polyrix.com/overview?hsLang=en) system is modular. Pillars can be repositioned or removed as needed. Relocation assistance and reconfiguration guidelines are provided. ### How do you determine which is the right system or setup for a specific part or piece? ▼ Polyrix offers [Simulation.Lab](https://polyrix.com/technology/simulation-lab?hsLang=en)—a virtual environment to simulate scanner placement and expected accuracy based on your part geometry and constraints. ### Can the PolyScan work with a robotic system? ▼ Yes, PolyScan systems are robot-compatible and can be mounted on or integrated with robot arms or gantries for automated workflows. ### What is the importance of surround scanning? ▼ [Surround.Scan](https://polyrix.com/technology/surround-scan?hsLang=en) technology ensures full part coverage by capturing data from all angles without needing to reposition the part. This improves accuracy and repeatability while saving time. ### How does the PolyScan provide traceable results? Is there a digital twin? ▼ PolyScan embeds traceability via timestamped logs, version-controlled templates, and calibration checks. The system can generate digital twins using high-resolution STL models and associated metadata. ### Can we scan any surface? What about mirrors or glass? ▼ Highly reflective or transparent surfaces may require surface treatment (e.g., scanning spray) to enable accurate data capture. The system includes exposure tuning to assist with such surfaces. ### What is the preparation for a part that is scanned by a PolyScan? ▼ Most parts require minimal to no preparation. Matte or structured surfaces scan best. For reflective or transparent surfaces, a light dusting of scanning spray may be recommended. ### What training is required for operators? ▼ Polyrix systems are user-friendly and require minimal training, allowing your team to quickly adapt and operate the equipment efficiently. ### What kind of training is required to operate Polyrix's inspection systems? ▼ Minimal training is required due to intuitive software and automated workflows. Polyrix provides full onboarding support, including on-site or virtual training, with additional modules available for advanced users or automation teams. ### Is support available for system maintenance and troubleshooting? ▼ Absolutely. Polyrix offers comprehensive support services, including remote diagnostics and on-site assistance, and annual maintenance, to ensure optimal system performance. ### What kind of support and maintenance services does Polyrix offer for its systems? ▼ Polyrix offers global support and annual maintenance packages, including system calibration and certification. Extended warranties, remote diagnostics, and training refreshers are also available. ## Data and Integration FAQs ### What does the data output look like? ▼ Data outputs include high-resolution 3D point clouds, STL meshes, and CSV or XML reports summarizing key dimensional statistics. Files are organized and timestamped for traceability. ### What are some of the applications and uses of the PolyScan data? ▼ Applications include dimensional inspection, reverse engineering, tool wear monitoring, and manufacturing deviation tracking. Data can also feed into CAD/CAM or PLM systems. ### Can the PolyScan be used with other software? ▼ The output of the PolyScan includes standard file formats such as point clouds in XYZIJK text format and STL meshes. These are compatible with most 3D inspection platforms, including Polyworks|Inspector , GOM Inspect, and Geomagic. ## Inline, Environmental Factors & Calibration FAQs ### How do you manage environmental factors such as light, dust or even water (sprinklers)? ▼ [PolyScan](https://polyrix.com/overview?hsLang=en) systems are designed with industrial environments in mind. They are equipped with active lighting compensation, enclosed sensors, and optional protective casings for water or dust-prone areas. ### How can we meet our Takt time, while leveraging the PolyScan system? ▼ The PolyScan system supports rapid scanning and data processing. When paired with the optional [Fast.Scan](https://polyrix.com/technology/fast-scan?hsLang=en) module, inspection cycle time is further reduced through optimized exposure and processing routines. ### How is the PolyScan calibrated? ▼ All systems are calibrated using a certified artifact included with the system. For demanding applications, [Calibration.Plus](https://polyrix.com/technology/calibration-plus?hsLang=en)—a traceable and automated calibration module—is available. > Visit the [Calibration.Plus page](https://polyrix.com/technology/calibration-plus?hsLang=en) for more FAQs on the advanced calibration solution technology including how it works, the benefit, the volumetric accuracy improvements and more.    ## Request Information [![Polyrix-White-Logo-Tagline-2024-RBG-trimmed](https://polyrix.com/hs-fs/hubfs/Polyrix-White-Logo-Tagline-2024-RBG-trimmed.png?width=1364&height=392&name=Polyrix-White-Logo-Tagline-2024-RBG-trimmed.png)](https://polyrix.com/?hsLang=en) [Follow us on Linkedin](https://www.linkedin.com/company/10115079/) [Follow us on Youtube](https://www.youtube.com/@polyrix) [Follow us on Facebook](https://www.facebook.com/polyrix/) [Follow us on Instagram](https://www.instagram.com/polyrixinc/) © **2026** **POLYRIX INC.** **COMPANY**   [Home](https://polyrix.com?hsLang=en) [Services](https://polyrix.com/services?hsLang=en) [Industries](https://polyrix.com/industry/automotive?hsLang=en) [Partners](https://polyrix.com/partners?hsLang=en) [About](https://polyrix.com/about?hsLang=en) [FAQ](https://polyrix.com/about/faq) [Contact](https://polyrix.com/contact?hsLang=en) [Terms & Conditions](https://polyrix.com/legal-terms-and-conditions?hsLang=en) [Privacy Policy](https://polyrix.com/legal-privacy-policy?hsLang=en) **POLYSCAN™ SYSTEMS**   [PolyScan XS](https://polyrix.com/polyscan-xs?hsLang=en) [PolyScan XM](https://polyrix.com/polyscan-xm?hsLang=en) [PolyScan XL](https://polyrix.com/polyscan-xl?hsLang=en) [PolyScan XH](https://polyrix.com/polyscan-xh?hsLang=en) [PolyScan V](https://polyrix.com/custom-solutions?hsLang=en)   **TECHNOLOGY**   [Polyrix Portal™](https://polyrix.com/technology/polyrix-portal?hsLang=en) [Surround.Scan™](https://polyrix.com/technology/surround-scan?hsLang=en) [Live.Inspection™](https://polyrix.com/technology/live-inspection?hsLang=en) [Simulation.Lab™](https://polyrix.com/technology/simulation-lab?hsLang=en) [Fast.Scan™](https://polyrix.com/technology/fast-scan?hsLang=en) [Smart.Fit™](https://polyrix.com/technology/smart-fit?hsLang=en) [Calibration.Plus™](https://polyrix.com/technology/calibration-plus?hsLang=en)   **APPLICATIONS **   [Inline](https://polyrix.com/services/inline-metrology?hsLang=en) [Process Integration](https://polyrix.com/applications/process-integration?hsLang=en) [Automotive](https://polyrix.com/applications/automotive?hsLang=en) [Aerospace](https://polyrix.com/applications/aerospace?hsLang=en) [Sheet Metal](https://polyrix.com/services/sheet-metal?hsLang=en) [Casting](https://polyrix.com/services/casting?hsLang=en) PHONE +1 418 210 0198 HEADQUARTERS 113B New York Street, Saint-Augustin-de-Desmaures, QC G3A 0A8 Canada  [CONTACT](https://polyrix.com/contact?hsLang=en#request-information) SUBSCRIBE TO OUR NEWSLETTER ```json { "@context" : "https://schema.org", "@type" : "Organization", "alternateName" : "Polyrix", "contactPoint" : { "@type" : "ContactPoint", "areaServed" : "CA", "availableLanguage" : "en", "contactType" : "customer service", "telephone" : "+1-418-210-0198" }, "logo" : "https://polyrix.com/hs-fs/hubfs/Polyrix%20Logos/logo-polyrix-white.png", "name" : "Polyrix", "sameAs" : [ "https://www.facebook.com/polyrix/", "https://www.instagram.com/polyrixinc/", "https://x.com/polyrix", "https://www.linkedin.com/company/polyrix/", "https://www.youtube.com/@polyrix" ], "url" : "https://polyrix.com/" } ``` ```json { "@context" : "https://schema.org", "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressCountry" : "CA", "addressLocality" : "Saint-Augustin-de-Desmaures", "addressRegion" : "QC", "postalCode" : "G3A 0A8", "streetAddress" : "113B New York Street" }, "description" : "Polyrix Inc. specializes in innovative 3D scanning solutions for industrial manufacturing, offering automated inspection systems including the PolyScan™ series to enhance quality control and metrology processes.", "geo" : { "@type" : "GeoCoordinates", "latitude" : 46.74, "longitude" : -71.47 }, "hasMap" : "https://g.co/kgs/N4p5rys", "image" : "https://polyrix.com/hs-fs/hubfs/Polyrix%20Logos/logo-polyrix-white.png", "name" : "Polyrix Inc.", "openingHours" : "Mo-Fr 09:00-17:00", "priceRange" : "$$", "sameAs" : [ "https://www.linkedin.com/company/10115079/", "https://www.facebook.com/polyrix/", "https://x.com/polyrix", "https://www.youtube.com/channel/UCJGvQUgLKbpfzXNp7e8Ff5Q", "https://www.instagram.com/polyrixinc/" ], "telephone" : "+1 418-210-0198", "url" : "https://polyrix.com" } ``` ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Each PolyScan system includes the scanning hardware, data acquisition and processing software, a calibration artifact, and a user manual. Installation and training are optionally provided." }, "name" : "What is included with the PolyScan?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Some examples include: Closure inspection Sheet metal inspection Medium to large sand casting inspection Battery tray inspection Casting inspection Assembly inspection Part identification These examples can be both inline or offline depending on the requirements of our customers." }, "name" : "What are some applications or uses for the PolyScan system?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes, PolyScan systems can be configured for multi-part scanning through pre-set scanning profiles or dynamic fixture setups. Software templates can be used to manage part-specific settings." }, "name" : "Can we use one PolyScan for multiple parts or pieces?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "The PolyScan system is modular. Pillars can be repositioned or removed as needed. Relocation assistance and reconfiguration guidelines are provided." }, "name" : "How flexible is the pillar system? What happens if we have a new part or we need to move the system in the future?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Polyrix offers Simulation.Lab—a virtual environment to simulate scanner placement and expected accuracy based on your part geometry and constraints." }, "name" : "How do you determine which is the right system or setup for a specific part or piece?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes, PolyScan systems are robot-compatible and can be mounted on or integrated with robot arms or gantries for automated workflows." }, "name" : "Can the PolyScan work with a robotic system?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Surround.Scan technology ensures full part coverage by capturing data from all angles without needing to reposition the part. This improves accuracy and repeatability while saving time." }, "name" : "What is the importance of surround scanning?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "PolyScan embeds traceability via timestamped logs, version-controlled templates, and calibration checks. The system can generate digital twins using high-resolution STL models and associated metadata." }, "name" : "How does the PolyScan provide traceable results? Is there a digital twin?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Highly reflective or transparent surfaces may require surface treatment (e.g., scanning spray) to enable accurate data capture. The system includes exposure tuning to assist with such surfaces." }, "name" : "Can we scan any surface? What about mirrors or glass?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Most parts require minimal to no preparation. Matte or structured surfaces scan best. For reflective or transparent surfaces, a light dusting of scanning spray may be recommended." }, "name" : "What is the preparation for a part that is scanned by a PolyScan?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Polyrix systems are user-friendly and require minimal training, allowing your team to quickly adapt and operate the equipment efficiently." }, "name" : "What training is required for operators?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Minimal training is required due to intuitive software and automated workflows. Polyrix provides full onboarding support, including on-site or virtual training, with additional modules available for advanced users or automation teams." }, "name" : "What kind of training is required to operate Polyrix's inspection systems?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Absolutely. Polyrix offers comprehensive support services, including remote diagnostics and on-site assistance, and annual maintenance, to ensure optimal system performance." }, "name" : "Is support available for system maintenance and troubleshooting?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Polyrix offers global support and annual maintenance packages, including system calibration and certification. Extended warranties, remote diagnostics, and training refreshers are also available." }, "name" : "What kind of support and maintenance services does Polyrix offer for its systems?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Data outputs include high-resolution 3D point clouds, STL meshes, and CSV or XML reports summarizing key dimensional statistics. Files are organized and timestamped for traceability." }, "name" : "What does the data output look like?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Applications include dimensional inspection, reverse engineering, tool wear monitoring, and manufacturing deviation tracking. Data can also feed into CAD/CAM or PLM systems." }, "name" : "What are some of the applications and uses of the PolyScan data?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "The output of the PolyScan includes standard file formats such as point clouds in XYZIJK text format and STL meshes. These are compatible with most 3D inspection platforms, including PolyWorks, GOM Inspect, and Geomagic." }, "name" : "Can the PolyScan be used with other software?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "PolyScan systems are designed with industrial environments in mind. They are equipped with active lighting compensation, enclosed sensors, and optional protective casings for water or dust-prone areas." }, "name" : "How do you manage environmental factors such as light, dust or even water (sprinklers)?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "The PolyScan system supports rapid scanning and data processing. When paired with the optional Fast.Scan module, inspection cycle time is further reduced through optimized exposure and processing routines." }, "name" : "How can we meet our Takt time, while leveraging the PolyScan system?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "All systems are calibrated using a certified artifact included with the system. For demanding applications, Calibration.Plus—a traceable and automated calibration module—is available. Visit the Calibration.Plus page for more FAQs on the advanced calibration solution technology including how it works, the benefit, the volumetric accuracy improvements and more." }, "name" : "How is the PolyScan calibrated?" } ] } ```